We hope that we answer all of your questions in the list below, and you’re ready to experience the magic! If you have any further questions, please do not hesitate to contact us.
Alternatively, you may also find your answer on the Greatdays website.
Q. What are the accessibility requirements for guests with disabilities?
A. Disneyland® Paris offers services for people with disabilities so that everyone can live the magic of Disney. Please visit City Hall in the Disneyland® Park or Studio Services in the Walt Disney Studios® Park with your companion(s), one of whom must be an adult aged 18 years or over. To receive a priority card, you must present your disability card or a medical certificate.
Q. Can I rent a wheelchair at Disneyland® Paris?
A. Yes. Manual wheelchairs can be rented at the Stroller/Pushchair and Wheelchair Rental shop, located at Disneyland® Park by the entrance at Town Square Terrace, and at Walt Disney Studios® Park near Studio Services. A Cast Member will inform you of the rental conditions and price.
Please visit the Disneyland® Paris website for more useful information for guests with disabilities.
Throughout the whole process the team have been extremely helpful and friendly. Without any hesitation we would use your company again because of this level of service and the fact that we feel confident that if we have any questions or concerns they will be dealt with.
Everyone I dealt with were SUPERB. The service provided was clear and well thought out. Email responses received from a person not a generic automated email was most welcome and calls were answered quickly. They handled my over-the-top Disney excitement very well indeed!
The team were wonderful, lots of helpful communication which was very much appreciated.
Run To The Magic provided great service, full credit to the team.
Very lovely company to deal with. Staff were extremely helpful and answered emails and queries very quickly. Would definitely use again!
Run To The Magic did a great job with my booking. I loved the fact that they provided emergency mobile numbers in case something happened whilst you were at Disneyland Paris. Brilliant customer service.